Victor Persson

I'm Victor Persson

Your next IT consultant

About me

I have a keen interest in technology. Whenever I have some free time, I'm most likely spending it in my home lab or in the cloud.
When I'm spending time offline, I love cooking, watching movies and of course traveling;
Being able to see the world with my own eyes and learning more about different cultures.

  • Technology
  • Writing
  • Watching movies
  • Traveling
  • Cooking

Skillset

Deskside support 100%
Customer Care 99%
Troubleshooting 95%
Systems Administration 90%
Team Player 95%
Lazy 0%

Experience

04/2015 - PRESENT

CIBER SWEDEN AB

Internal IT consultant

Being the local IT, I am supporting the employees as well as maintaining CIBER Sweden's local and cloud infrastructure, such as the CI/CD environment. I'm also the SPOC for service providers and I'm landing new deals with vendors, ensuring we can cut down on costs and still have an up to date technical environment.

02/2015 - 04/2015

FURTHER AB

IT consultant

Worked at Further AB for two months time, where I spent my days doing on-site client care visits, performed on-premise Exchange to Office 365 migrations did Wi-Fi deployments as well as helping the service desk and systems administrators with their workload.

09/2014 - 02/2015

FAZER FOOD AB

Service Desk Administrator (Via ACADEMIC WORK)

Working as a service desk administrator, some of the daily tasks were laptop imaging, handling leased assets' lifecycles, mobile device setups and user account creation. Helping everyone, from the CEO to the restaurant and bakery empoyees with their daily tech mishaps.

03/2013 - 09/2014

FURTHER AB

IT consultant

Moved from Umeå to Stockholm to start working at Further AB at a temporary position. Administered both Windows and Linux servers, with roles such as Exchange and VPN. I was also a delegated admin for about 10 customers' Office 365 solutions. I was initially hired as a service desk employee, but after 4 months I got my permanent position and was also given the opportunity to act as an on-site team leader during various projects at multinational clients of different sizes (one with over 145 000 employees worldwide) on behalf of HCL. As an example, I was leading my team for some 2000+ client workstation OS deployments. I was also doing on-site support for various clients.

09/2011 - 03/2013

TELENOR SVERIGE AB

Support Agent 1st Line & SME (Via UNIFLEX)

I was working as an 1st line support agent for Bredbandsbolaget's private customers for 6 months, handling about 60 incoming calls per day. Dealing with DSL, LAN, WLAN, VoIP, LTE and IPTV issues as well as invoice queries. After these 6 months, I applied for a role at Bredbandsexperten, which is Telenor's helpdesk for private customers where they pay 19SEK/minute. Also supported small to medium-sized enterprises with their connection issues. When I resigned from my position at Bredbandsexperten, I had a personal customer satisfaction rating above 96%.

Education

09/2014

VCA-DCV

Issued by VMware

05/2014

BACKUP ACADEMY CERTIFIED PROFESSIONAL

Issued by Veeam

04/2014

9LO-409

Issued by Apple

06/2011

CCNA 1-4 CERTIFICATE OF COURSE COMPLETION

Issued by Per Liszka-Hackzell

08/2008 - 06/2011

IT COMMUNICATIONS PROGRAMME

Dragonskolan, Umeå, SE

References

  • Available upon request.

    Headshot
    Just Ask CEO, Just Ask Ltd
  • Available upon request..

    Headshot
    Justin Askson CTO, Just Ask Ltd
  • Available upon request...

    Headshot
    Justina Askovic CISO, Just Ask Ltd

Contact Me

Connect on LinkedIn


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